Last Updated: January 2026

Spark50 Privacy Policy — Our Full Commitment to Protecting Your Data

Your privacy is our top priority. Here you'll find a clear explanation of how Spark50 collects, uses, and protects your information.

🔒 Privacy at a Glance
🛡️
256-Bit SSL Encryption
Every Transaction Secured
🚫
Data Is Never Sold
Never shared with third parties
Your Consent Required
For any use of your data
🗑️
Right to Erasure
Completed within 30 days upon request
📧
Contact: privacy@spark50.co
For any questions, contact us directly
About This Policy

This privacy policy applies to all Spark50 services — including the website, mobile app, and other digital platforms. By using Spark50, you are considered to have accepted this policy.

Your Privacy — Our Responsibility

In today's digital world, sharing some personal information is simply part of going online. On a betting platform especially — given that financial transactions are involved — it is inevitable. One of the first questions new Spark50 members ask is: "Is my data safe?" Our answer is straightforward — yes, completely.

Spark50 never sells your personal data, shares it with unnecessary marketing companies, or uses it for any purpose without your permission. This privacy policy is written in plain language so every member can clearly understand how their data is managed.

Our 6 Core Principles of Data Protection

🔒
Maximum Encryption

Every transaction and piece of data on Spark50 is protected by 256-bit SSL encryption — the same security standard used by the world's leading banks.

🚫
No Data Shared with Third Parties

Your name, mobile number, and banking details are never sold or shared with advertisers or marketing companies. Not ever.

Consent-Based Data Collection

Spark50 only collects data that is necessary to provide its services. No additional information is collected without your explicit consent.

🗑️
Right to Erasure

You may request deletion of your data at any time. Spark50 will action the request within 30 days.

🔍
Data Transparency

You have the right to know what information Spark50 holds about you. You can view your data at any time from your account settings.

📋
Regular Security Audits

Spark50's security systems are regularly reviewed by external experts. Any vulnerabilities identified are addressed immediately.

📥1. What Types of Data Do We Collect?

Spark50 collects the following types of data from you — strictly for the purposes of delivering our services:

1.1 Information You Provide

  • Identity Information: Full name, date of birth, national ID number.
  • Contact Information: Mobile number, email address.
  • Financial Information: Mobile banking numbers (bKash, Nagad, Rocket), bank account details (for withdrawals).
  • Verification Documents: Copies of documents submitted for identity verification (KYC).

1.2 Automatically Collected Information

  • Device information: type, operating system, browser.
  • IP address and approximate location.
  • Activity logs on the platform (login times, betting history).
  • Cookie & Session Data.
💡 Good to Know

Spark50 never stores your password in plain text. Passwords are always kept as encrypted hashes.

🎯2. Why & How Is Your Data Used?

Spark50 uses the data it collects solely for the following purposes:

PurposeData UsedLegal Basis
Account Creation & ManagementName, mobile number, email addressContract Fulfilment
Identity Verification (KYC)NID, date of birth, documentsLegal Obligation
Payments & WithdrawalsMobile Banking DetailsContract Fulfilment
Fraud PreventionIP, Device & Activity LogsLegitimate Interest
Customer SupportContact InformationContract Fulfilment
Sending Promotional OffersEmail, MobileYour Consent

For any use of your data beyond what is described above, Spark50 will obtain your separate consent beforehand.

🤝3. Who May Your Data Be Shared With?

Spark50 does not share your data with any advertisers or marketing companies. However, data may be shared in a limited number of circumstances:

  • Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. These providers follow their own privacy policies.
  • Game Provider: Third-party game software may use certain data to verify casino game results.
  • Legal Authorities: Spark50 is legally obligated to disclose data when required by a court order or a lawful request from a regulatory authority.
  • Security Investigation: Information may be shared with relevant authorities in connection with investigations into fraud or criminal activity.
🔔 Please Note

Outside of the situations described above, Spark50 will never share your data with third parties. Selling data for advertising or marketing purposes is strictly prohibited.

🛡️4. How Is Your Data Protected?

Spark50 uses industry-leading technology and practices to keep your data secure:

4.1 Technical Security

  • All data transfers are encrypted with 256-bit TLS/SSL.
  • Sensitive data (passwords, payment details) is stored with AES-256 encryption.
  • Real-time firewall and intrusion detection system.
  • Automated threat detection and prevention systems.
  • Regular security patches and updates.

4.2 Organisational Security

  • Sensitive data is accessible only to authorised personnel.
  • All staff receive training on data protection.
  • Annual third-party security audits are conducted.
  • In the event of a data leak or breach, affected members will be notified within 72 hours.
⚡ Instant Protection

In the event of a data breach or security incident, Spark50 takes immediate action and notifies affected members via SMS and email.

⚖️5. Your Rights

As a Spark50 member, you have the following rights over your personal data:

👁️
Right to Access
You may request to view the data Spark50 holds about you.
✏️
Right to Rectification
To correct inaccurate or outdated information, contact us directly via Account Settings or Support.
🗑️
Right to Erasure
If you close your account, your data will be deleted within 30 days (unless retention is required by law).
🚫
Right to Restrict Processing
You may request that we stop processing your data for specific purposes.
📦
Right to Data Portability
You can receive a copy of your data in a machine-readable format.
📢
Right to Lodge a Complaint
For privacy-related complaints, contact us directly at privacy@spark50.co.

🍪6. Cookie Policy

Spark50 uses cookies on its website. Cookies are small files stored in your browser that help enhance your experience. We use the following types of cookies:

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of the site.

7. Data Retention Period

How long Spark50 retains your data depends on the type of data and the purpose for which it was collected:

Data TypeRetention PeriodPurpose
Core Account InformationFor the Duration of Active AccountService Delivery
Transaction History5 YearsLegal Obligation
KYC Documents5 YearsRegulatory Requirements
Customer Support Conversations3 YearsQuality Control
Login Logs1 YearSecurity
Marketing ProfileUntil consent is withdrawnConsent-Based

👶8. Children's Privacy

Spark50 is a platform strictly for adults (18+). We do not collect data from anyone under the age of 18. If we become aware that a minor has attempted to create an account, that account and all associated data will be deleted immediately.

If a parent or guardian becomes aware that their child is using Spark50, please contact us immediately at privacy@spark50.co.

📱9. Mobile App Privacy

When using the Spark50 mobile app, you may be asked to grant the following additional permissions:

  • Notifications: To send you new promotions and account updates. You can opt out at any time.
  • Camera: For scanning KYC documents. Images are stored in encrypted form on spark50's servers.
  • Storage: Used to store app cache files. No access to personal files.
📲 App Permissions

You can disable any non-essential app permissions at any time from your device settings.

🌍10. International Data Transfers

Spark50's primary servers operate in accordance with international security standards. Data may occasionally be transferred to international servers — always in compliance with data protection laws equivalent to those of your country or the destination country.

Third-party service providers (payment gateways, game software) operate under their own data protection policies, and Spark50 only works with providers that meet equivalent standards.

📞11. Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us directly:

  • Dedicated Email: privacy@spark50.co
  • General Support: support@spark50.co
  • Live Chat: Available 24/7 (in Bengali)
  • Response Time: Privacy requests are responded to within 30 days.
📧 Exercise Data Rights

To request access to, correction of, or deletion of your data, send an email to privacy@spark50.co with the subject line "Data Rights Request".

Policy Change History

v3.0 — January 2026
Cookie Policy & Mobile App Section Added

Added information on mobile app permissions and a detailed cookie policy.

v2.5 — July 2026
Data Retention Periods Defined

Retention periods for each type of data are clearly specified.

v2.0 — January 2026
Rights Section & GDPR Compliance

A member rights section has been added and aligned with international standards.

v1.0 — March 2021
First Privacy Policy Published

Spark50's original Privacy Policy was published in Bengali.

Privacy FAQs

Only with your consent. During registration, you can choose whether to receive promotional SMS messages. You can also enable or disable this at any time from Account Settings. Spark50 never sells your mobile number to third parties for marketing purposes.

Most data is deleted within 30 days. However, transaction history and KYC documents must be retained for up to 5 years due to legal obligations. Even so, this data will never be used for marketing or any other active purpose once retained.

Only within the Spark50 platform. We track which games you play, how long you are logged in, and which pages you visit — solely to improve the platform. Spark50 does not track your activity on external websites.

You will be notified via SMS to your registered mobile number and by email within 72 hours of any incident. We will clearly communicate which data was affected, the level of risk involved, and the steps you should take. We will never be opaque about such matters.
🔐

Your Data Is Safe With Us

Joining Spark50 means your privacy is fully protected on a platform you can trust. Register today and enjoy betting with complete peace of mind.

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